Accessing Tickets Transferred Through Showpass

If your tickets were sent via Showpass, this guide will help you locate the transfer, confirm it, and view your tickets for entry.

1. Check for the Ticket Transfer Email

Once a ticket or product is sent to you, Showpass will email you directly.

• Look for an email from Showpass notifying you of the transfer
• Click the claim link in the email to begin the process

2. Log In to Your Showpass Account

Clicking the claim link will take you to the Showpass website.

• If you're not already logged in, sign in using the email address that received the transfer

Important: The email address used to log in must match the one that received the transfer, or you won't be able to claim the item.

3. Confirm the Transfer

• After logging in, click Confirm Transfer to accept the item

4. Find and View Your Tickets

Once confirmed:

• Click your name in the top-right corner
• Select Orders

Your transferred ticket or product will be available here anytime.

Helpful Reminders

• Always log in using the same email address the transfer was sent to
• Confirm your transfer as soon as possible after receiving it
• Your tickets can be accessed anytime from your Orders page once confirmed

Need Assistance?

If you're unable to claim your transfer, sign in to your account, or have questions about your order, reach out via live chat. We're happy to help make sure everything goes smoothly.